Terms and Conditions
Last updated: [12/13/2023].
ORDERS
All orders will be confirmed by KLIMER 2000 S.L. via e-mail.
Thank you for choosing Blow Glassware to purchase handcrafted and designer cocktail glassware products. By making a purchase on our website, you agree to comply with and be bound by the following terms and conditions. We encourage you to read this information carefully before making any purchase.
Delivery Times
Delivery times for domestic orders are 48 to 72 working hours. Orders placed before 13:00 will be processed with these delivery times.
For international orders, handling and delivery may vary from 1 to 3 weeks, depending on the customer's location and local customs policies.
Return Policy and Product Warranty
Returns will be accepted within 8 days of receipt of the product. To initiate the return process, please contact us at info@blowglassware.com. We will handle the return in a timely manner.
Product Care and Maintenance
Our products are handcrafted by master glassblowers using ultra-fine glass and the ultralight technique. It is recommended to treat the pieces with care due to their delicate nature.
Dishwasher can be used for cleaning. However, it is advisable to place the pieces lying down to avoid that, due to their light weight, they can be lifted and suffer damages.
Please note that the fragility of the product requires careful handling to prevent breakage.
CUSTOMER'S RESPONSIBILITY
The customer is responsible for providing the correct and complete shipping address at the time of purchase. Blow Glassware is not responsible for packages delivered to incorrect addresses provided by the customer.
PAYMENT METHOD
- Credit card.
- Paypal.
- Bizum
- Bank transfer** pending confirmation of payment with proof of payment sent via email, or otherwise pending receipt of the amount in Klimer's bank account.
(**) Orders placed by this method will be cancelled if payment has not been made or proof of payment has not been received within 72 hours.
INTELLECTUAL PROPERTY
All intellectual property rights related to Blow Glassware products, including designs, trademarks, and other items, are the exclusive property of Blow Glassware. Unauthorized reproduction of any content related to our products is prohibited.
By making a purchase from Blow Glassware, you agree to these terms and conditions. These terms may be updated from time to time, so please review them periodically.
If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us at info@blowglassware.com.
Thank you for trusting us.
Sincerely yours,
The Blow Glassware team
Privacy Policy
Consent of the holder
All orders will be confirmed by KLIMER 2000 S.L. via e-mail.
Thank you for choosing Blow Glassware to purchase handcrafted and designer cocktail glassware products. By making a purchase from our website, you agree to comply with and be bound by the following terms and conditions. We encourage you to read this information carefully before making any purchase.
Personal data we collect
Delivery times for domestic orders are 48 to 72 business hours. Orders placed before 13:00 will be processed with these delivery times.
For international orders, handling and delivery may vary from 1 to 3 weeks, depending on the customer's location and local customs policies.
Return Policy and Product Warranty
Returns will be accepted within 8 days of receipt of the product. To initiate the return process, please contact us at info@blowglassware.com. We will handle the return in a timely manner.
Purpose of personal data
Returns will be accepted within 8 days of receipt of the product. To initiate the return process, please contact us at info@blowglassware.com. We will handle the return in a timely manner.
Data transfer and/or referrals
Our products are handcrafted by master glassblowers using ultra-fine glass and the ultralight technique. It is recommended to treat the pieces with care due to their delicate nature.
Dishwasher can be used for cleaning. However, it is advisable to place the pieces lying down to avoid that, due to their light weight, they can be lifted and suffer damage.
Please note that the fragility of the product requires careful handling to prevent breakage.
Cookies
The customer is responsible for providing the correct and complete shipping address at the time of purchase. Blow Glassware is not responsible for packages delivered to incorrect addresses provided by the customer.